Help

You can reach me on Twitter, Facebook, or via email. I do my best to respond quickly and I'm always happy to help!

Make sure you are on the latest version of Musicality by choosing Musicality > Check for Updates from the menu. Then renavigate to Pandora by choosing Go > Go to Location from the menu, enter "Pandora" into the location box, and press Enter.

This is an unfortunate current limitation of the Electron framework on which Musicality is built. I am actively investigating workarounds but in the meantime:

  • From the menu choose Go > Go to Location to bring up the location bar
  • Navigate to the service that requires your login, i.e. "facebook.com"
  • Log in to the site
  • Go > Go to Location again, and type the name of the music service you want to visit, i.e. "spotify", and press Enter.
  • Click on the "Log in with Facebook" button again, and you be logged into the service

Musicality's audio streaming and volume controls work with any website. The built-in controls (play, pause, skip, etc.) and the song notifications require special support, and will only work with selected sites. Right now that list includes:

8tracks Amazon Deezer
Google Play Jango Last.fm
MixCloud Napster Pandora
Seeburg 1000 Slacker Radio SoundCloud
Spotify TuneIn Radio YouTube

I will be adding more sites in future releases. Have a favorite you'd like to see included? See How can I contact you? above to let me know!

Musicality Remote is available on the iTunes App Store.

Not at this time. I do hope to offer a Mac App Store version eventually, but there are a number of hoops I need to jump through before Apple will allow Musicality to be listed on their store.

If you wish to use a music service that requires Flash, such as Pandora Radio, you will need to either install Adobe's Flash Player or download Google Chrome to your Applications folder.

If you plan to use Musicality on a laptop, be sure to see Musicality is using too much energy! below for more information.

The "NPAPI" version of the Flash plugin insists on using the MacBook's high-performance graphics, which drastically reduces battery life. I am investigating a fix, but in the meantime you can work around it by installing Adobe's PPAPI plugin instead, or by downloading Google Chrome to your Applications folder.

Yes! You can upgrade from earlier versions of Musicality or from the Muse Pandora Radio player for $8 (25% off).

Just send me the email address you used to place your order and I can look it up for you. See How can I contact you? above for all the ways I can be reached.